Privacy Policy
Effective Date: 01/01/2025
This Privacy Policy sets out how Love1Ticket ("we", "us", "our") collects, stores, uses, and protects your personal data when you use our website or services. By using our services, you agree to the practices outlined below.
MAKING A PURCHASE
In order to purchase tickets and related services through our site, essential personal information such as your name, your telephone number, your email address, and any additional information required for authenticating a purchase is required. If you are purchasing multiple tickets or buying tickets on behalf of others, please ensure that each of these other customers agrees, in advance, to disclosure of their personal information to us.
If you purchase ticket(s), your name and address may be provided to another user for the sole purpose of delivering the specific purchased product(s). The other user agrees to not use this information for any other purpose, either in connection with such shipment(s) or separately from such shipment(s). The other user also agrees not to separately contact you at any time for any reason.
Where required, your information may be shared with partners to verify compliance with event-specific or legal requirements (e.g., resale restrictions, age limits).
CUSTOMER REGISTRATION
When registering for a Love1Ticket account, you provide your name, address, phone number, email, and secure login credentials. This data is collected to:
- Identify you and provide account access
- Process and manage your orders
- Enable customer service and updates
- Tailor and improve our website
- Ensure compliance with applicable conditions
- Communicate important service or security-related notices
- Verify your compliance with any special conditions which might apply
We send registration confirmations and order details to your email address for verification and record-keeping.
SHARING OF INFORMATION WITH PARTNERS
We may share personal data (excluding payment details) with select, trusted partners if:
- You transact on a co-branded or affiliate site
- You opt in to receive partner communications
These partners are located globally. By using our services, you consent to this international transfer of your data under appropriate safeguards (such as standard contractual clauses or adequacy decisions in line with UK/EU GDPR).
AUTOMATIC LOGGING OF SESSION DATA
We automatically collect anonymous session data such as IP address, browser type, and site activity. This helps us administer the site, analyze traffic patterns, and detect potential issues. Session data is not used to identify you personally.
COOKIES
We use cookies and similar tracking technologies to:
- Remember user preferences
- Enable core site functionality
- Track performance and analytics
We do not store personal information in cookies. You may manage cookie preferences via your browser. Disabling cookies may limit site functionality, including the ability to complete purchases.
You can review or update cookie preferences via our [Cookie Settings] at any time.
Your Rights Under Data Protection Laws
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Restrict or object to certain processing
- Withdraw consent for marketing communications
- Request data portability to another service provider
- Lodge a complaint with a supervisory authority
Please contact us at [Insert Contact Email] to exercise any of the above rights.
MARKETING COMMUNICATIONS AND OPTING OUT
If you opt in, we may occasionally contact you via email, SMS, phone, or post about new ticket releases, offers, or event updates. You can opt out at any time:
- By clicking the unsubscribe link in our messages
- Via your account settings
- By contacting us at [Insert Contact Email]
DISCLOSURE OF INFORMATION
We will never sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent. We may share personal information:
- With selected vendors who perform functions on our behalf (e.g., delivery, IT services, fraud prevention) under strict confidentiality obligations
- As required by law, regulation, or court order
- To enforce our terms and conditions or protect our rights
THIRD PARTY VENDORS AND THEIR PRIVACY POLICIES
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. Please review their privacy policies independently before sharing any data.
TRANSFER OF YOUR PERSONAL INFORMATION AND FINANCIAL INFORMATION
We may transfer personal and/or financial information to affiliated companies or partners to:
- Enhance fraud prevention
- Perform credit checks (if required)
- Improve our services and site security
Such transfers will be made in accordance with applicable data protection laws.
TRANSFER OF PERSONAL INFORMATION IN EVENT OF SALE OF Love1Ticket SERVICES OR ITS ASSETS
If Love1Ticket Services is sold or transferred, your personal information may be included in the transferred assets. The use of your data will continue to be governed by this Privacy Policy, unless you are notified otherwise.
CHILDREN'S DATA
We do not knowingly collect personal data from individuals under the age of 16 without verifiable parental consent. If you believe we have collected data from a child, please contact us immediately.
UPDATES TO PRIVACY POLICY
We may update this policy from time to time. We encourage you to review it regularly. Significant changes will be communicated via your registered contact methods or on our website.
CONTACT US
To exercise your rights or raise questions about this Privacy Policy, please email us at info@love1ticket.com with the subject title "FAO THE DATA CONTROLLER"
Subject: "Privacy Policy Inquiry"
We aim to respond within 5 business days.
